Where do you ship?
We currently ship to addresses within the United States.
How much is shipping?
Standard U.S. shipping is $5.99. Orders of $50 or more qualify for free standard shipping after discounts and before applicable tax.
When will my order arrive?
Orders normally require 1–2 business days for processing. Standard delivery is estimated at 3–7 business days after shipment. Carrier delays, severe weather, holidays, and address issues may affect timing.
Can I return an item?
Eligible unused and unopened products may be returned within 30 days after delivery. Opened consumable or hygiene-sensitive items are not returnable unless damaged, defective, or incorrect. Please read our Refund and Returns Policy before sending a package.
How can I track my order?
When tracking is available, it will be sent to the email address used at checkout after the carrier accepts the shipment. Tracking scans may take time to appear.
What payment methods do you accept?
Our checkout is being configured to accept major credit and debit cards through Stripe and payments through PayPal. Availability is shown during checkout.
Will sales tax be charged?
Applicable sales tax may be calculated at checkout based on the order and delivery address.
How should I use wellness products?
Read and follow the product label. If you have a medical condition, take medication, are pregnant or nursing, or have questions about suitability, consult a qualified healthcare professional before use.
How do I contact Escoriel?
Email Contact@escoriel.com or call +1 (571) 850-9865. Please include your order number when asking about an existing purchase.